Can i return my purchase?
Yes, you can!
For online purchase
You can return your item(s) as long as they reach us within 7 calendar days from the delivered date.
Return items must be unworn, unwashed, unaltered and with clothing tags intact.
You will be issued an online gift code equivalent to the purchase price of each returned item(s), valid for a year. Delivery fees, if any, will not be refunded.
*Purchase of sale items, intimates, swimwear, accessories, bags, lifestyle and gifts are final and cannot be returned or exchanged.
How do i return item?(Only for online applicable)
a. Pack your item(s) and a completed Returns Form together in a parcel. You can download a copy of the form here.
How long does it take for my return parcel to be proceed?
Returns will be processed within 14 business days (not inclusive of weekends and Malaysia public holidays) from the date we receive your parcel.
We'll drop you an email update once your return has been processed!
How will i received my refund?
Cash refunds are not provided for returns. An online gift voucher equivalent to the purchase price of the item(s) returned will be issued in your account.
The online gift voucher will have a one year validity.
Where can i get return form?
You should be able to find a returns from in your order, but don't worry if you can't locate it - you can print a copy right here.
Do you provide refund?
We only provide refund under certain circumstances which is applicable (Eg: return / exchange cases). Should there be any refund, it will be made in only store credits points form which is applicable anytime and only one-time usage upon checking out your cart, with no expiration date.